Visitors Protocol

Visitors Protocol for Families, Professionals and Trades people.

  • Limit visits to all but essential visits.
  • If a visit is to take place, this must be booked in advance for a specific date, time and duration.
  • Please contact us on the day prior to your arranged visit to check that the situation in the home hasn’t changed.
  • You must be free of any COVID-19 symptoms on the day of your visit and be free of any other illness.
  • Your details must be provided on a track and trace document.
  • A staff member will take your temperature. If it is high you will not be able to continue your visit.
  • All visits should take place outside whilst being socially distanced (where possible) with all visitors wearing appropriate PPE (face coverings).
  • A maximum of 2 people should visit at any one time.
  • Ensure that hand hygiene has been completed prior to, during and following your visit.